TxWhy

Error codes / Metaplex NFT Packs

UserCantRedeemThisCard

Metaplex NFT Packs · Custom(38) · 0x26

custom program error: 0x26

What it means

User can't redeem this card

What to do

The error name is the program's own diagnosis. Paste the failed transaction into TxWhy to see which instruction raised it and with which accounts.

Have the transaction that failed with this?

Paste its signature. TxWhy shows the exact instruction and inner call that raised the error, and rebuilds the transaction when the cause is one it can fix (compute limit, expired blockhash, priority fee, stale swap quote).

Code 38 means something else in other programs

Custom codes are private to each program. Check which program actually raised it: it is the innermost failed call, not necessarily the program you called.